How it works

From GHL webhook to agent action
in under a second.

Nexus is the operations layer for insurance agencies running on GoHighLevel. One control plane, every sub-account, every agent.

01

Authorize a sub-account

Connect a GoHighLevel location via OAuth. Nexus stores the tokens server-side and never exposes them to the browser.

02

Point GHL at one webhook

A single endpoint receives every event from every sub-account. The ghl_location_id field routes events to the right tenant.

03

Enable the agents you want

Five battle-tested templates, each with sensible defaults. Toggle channels, override triggers, add operator notes.

04

Watch it run

Every webhook, every agent action, every toggle lands in your audit-grade activity log — timestamped and exportable.

Event flow

A request, traced end-to-end

Every action gets a paper trail. Here's what happens when GoHighLevel posts a single event.

Sub-account fires

ContactCreated event posted from GHL.

Nexus receives

/api/webhook/ghl routes by ghl_location_id.

Agent runs

Matching enabled agent reacts in its channel.

Logged forever

Result, channel, contact and message — all stored.

Trigger → channel → outcome
  • ContactCreatedSMSLead Qualifier introduces itself and asks for coverage type.
  • AppointmentRequestedSMSAppointment Setter books the slot in the agency calendar.
  • QuoteRequestedSMSQuote Responder pulls policy details and answers questions inline.
  • PolicyBoundEmailPolicy Follow-Up sends onboarding docs and confirms next steps.
  • RenewalDateNearEmailRenewal Reminder nudges at 60, 30 and 7 days.
Agent templates

Built for insurance from day one

We didn't invent generic chatbots. These five agents map to the exact moments where insurance agencies leak revenue.

Lead Qualifier

Qualifies new inbound leads by collecting coverage needs and budget.

ContactCreated·sms
Appointment Setter

Books policy review calls into your calendar based on lead preferences.

AppointmentRequested·sms
Renewal Reminder

Nudges clients 60, 30 and 7 days before policy renewal.

RenewalDateNear·email
Policy Follow-Up

Follows up after a policy is bound to confirm documents and onboarding.

PolicyBound·email
Quote Responder

Answers quote questions instantly with cited policy details.

QuoteRequested·sms

Ready to put Nexus to work?

Connect your first sub-account in minutes. Free forever for a single sandbox location.